Privacy Policy
Effective Date: July 17, 2025
At Dynamix Sports, we value your privacy and are committed to protecting your personal information. Our goal is to be transparent about how we collect, use, and safeguard your data in accordance with applicable laws and regulations. This Privacy Policy applies to our website https://dynamixsports.co.uk and any other sites or applications that we own and operate.
When we say “personal information,” we mean any details that can be used to identify you. This includes your name, contact details, payment information, device details, and even how you interact with our website or services.
Sometimes, our websites or applications may include links to third-party sites or services. Keep in mind that those sites have their own privacy policies, which may be different from ours. If you click on an external link, we encourage you to review their privacy policy to understand how they handle your personal information. Our Privacy Policy only covers what happens on our sites and applications, so once you leave, their rules apply.
Information Collection
To provide you with better experiences, we may collect two types of information:
Information We Collect Automatically
As you navigate through and interact with our websites, applications, or click on an email from us, we may use cookies, web beacons, and other automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
We use this data to improve our services, troubleshoot issues, and deliver better, more personalized experiences to you. While this data isn’t intended to personally identify you on its own, it may be possible to link it with other information to identify you.
The technologies we use for this automatic data collection may include:
For more information on how we use cookies, please refer to our Cookie Policy.
Device Data
When you use our website or services, we may also automatically collect certain additional details about the device you’re using, including:
The information we collect depends on your device’s settings and software permissions. If you’d like to learn more about what data is shared, we recommend checking the privacy settings of your device and apps.
Personal Information You Provide to Us
We may collect personal information that you voluntarily provide to us, such as when you create an account, subscribe to our newsletter, fill out a form, or contact our support team. This information may include:
We only ask for the information necessary to provide our services, and we’ll always let you know why we need it. Personal information that you provide may be associated with information that we collect automatically.
Sensitive Information
Some types of personal information are considered more sensitive and require extra protection. This includes details such as:
We take your privacy seriously and will only collect sensitive information if you give us explicit consent. If we do need this type of data, we’ll let you know why and how it will be used. We only collect, use, or share sensitive information when legally required or permitted.
How We Use Your Information
We use information that we collect about you or that you provide to us, including any personal information, for the following purposes:
Combining Information for a Better Experience
We may combine the personal information you provide with data we collect automatically or receive from trusted sources. For example, if you share your location with us, we might use this information alongside general data—such as local currency and language preferences—to personalize your experience and make our services more relevant to you.
Our Legitimate Reasons for Processing Your Personal Information
We only collect and use your personal information when we have a legitimate reason to do so. This means we only gather the data necessary to provide you with our services, improve our offerings, or meet legal and regulatory obligations. We never collect more information than we need for these purposes.
Data Storage and Security
Keeping Your Personal Information Secure
We take your privacy seriously and use industry-standard security measures to protect your personal information from loss, theft, unauthorized access, disclosure, copying, misuse, or modification.
While we do our best to keep your data secure, it’s important to understand that no online system or method of data storage is completely foolproof. We cannot guarantee absolute security, but we continuously work to safeguard your information.
You also play a role in keeping your information secure. If you create a password for our services, make sure it’s strong and keep it private. Additionally, be mindful of what personal details you choose to share publicly through our platform.
How Long We Keep Your Personal Information
We only keep your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy. In some cases, we may need to keep your information for longer periods of time, including for legal, accounting, or regulatory reasons, or for public interest, research, or statistical purposes. When this happens, we ensure that appropriate safeguards are in place.
International Data Transfers
The information we collect is stored and/or processed in United Kingdom or where we or our partners, our affiliates, or our service providers operate. As a result, your personal information may be transferred to, stored, and/or processed in a country other than your own, including countries that may not have laws providing specific protection for personal data or that have different legal rules on data protection.
By providing us with your personal information, you agree to this transfer, storing, or processing. We take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.
When we do transfer your information internationally, we will take appropriate measures to protect your privacy and ensure that your information is handled securely as outlined in this Privacy Policy. These measures may include using data transfer agreements, standard contractual clauses, binding corporate rules, or other approved mechanisms.
User Rights
We respect your rights when it comes to your personal information. Here’s how you can manage and control your data:
Your Choice
By providing us with personal information, you agree that we can collect, store, use, and share it as outlined in this Privacy Policy. While sharing your information is optional, some features of our website or services may not work properly without it.
Information from Third Parties
If we receive your personal information from a third party, we will protect it as described in this Privacy Policy. If you are sharing someone else’s personal information with us, you confirm that you have their permission to do so.
Marketing Preferences
If you have previously agreed to receive marketing communications from us, you can change your mind anytime. Simply contact us using the details below to update your preferences.
Your Right to Equal Treatment
We will never discriminate against you for exercising your privacy rights. Unless certain information is necessary to provide a service (e.g., processing a payment), we won’t deny you access to goods or services, charge different prices, or offer different levels of service based on your privacy choices.
Accessing, Updating, or Deleting Your Information
Depending upon your location, you may have additional rights regarding your personal information. These rights may include:
If you would like to exercise any of these rights, please contact us using the details provided in this Privacy Policy. We will respond to your request within a reasonable timeframe and notify you of the action we will take.
In order to protect your privacy and security, we may need to verify your identity before processing your request. In some cases, we may need to collect additional information to confirm your identity.
Data Breach Notifications
If a data breach occurs, we will comply with all relevant laws and regulations. If the breach poses a high risk to your rights and freedoms, we will notify you promptly and take all necessary steps to minimize the impact of the breach.
Filing a Complaint
If you believe we’ve mishandled your personal information or violated a data protection law, please contact us with full details. We will investigate and respond in writing, outlining our findings and any steps we’ll take to resolve the issue. You also have the right to escalate your complaint to a data protection authority.
Unsubscribing from Communications
If you no longer wish to receive marketing emails or other communications from us, you can unsubscribe at any time by:
European & UK Data Privacy Rights
We comply with the EU General Data Protection Regulation (GDPR) and the UK GDPR along with the Data Protection Act 2018, ensuring that your personal information is processed lawfully, fairly, and transparently.
Data Controller/Data Processor
Under certain data protection laws, organizations that handle personal data can fall into two categories:
We, Dynamix Sports, act as a Data Controller when handling your personal data for our own business purposes. In some cases, we may also act as a Data Processor when handling personal data on behalf of another entity.
Lawful Bases
We only process your personal data when we have a lawful basis to do so. Our lawful bases include:
Data Subject Rights
As a resident of the EEA, UK, or Switzerland, you typically have the following rights regarding your personal data:
How to Exercise Your Rights
To exercise any of these rights, please contact us by email or phone using the details provided below or by accessing our privacy tools that may be available to you.
We may need to verify your identity before processing your request and will respond to your request within one month, but may extend this period for complex requests. If we need more time, we will notify you and explain the reason for the extension.
Complaints
If you are not satisfied with our response or if you believe that we’ve mishandled your personal data, please contact us with additional details. You also have the right to lodge a complaint with a data protection authority:
International Transfers of Personal Data
We operate globally, which means your personal information may be transferred to and processed in countries outside the European Economic Area (EEA) and the United Kingdom (UK). Some of these countries may have different data protection laws than those in your home country.
Whenever we transfer your personal information internationally, we ensure appropriate safeguards are in place, such as:
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, industry standards, or legal requirements. Any updates will be posted here at the same link where you are currently viewing this policy.
If any changes significantly affect how we use your personal information, we will notify you and, if required by law, seek your consent or provide you with the option to opt in or out of the updated practices.
We encourage you to review this policy periodically to stay informed about how we protect your privacy.
Where Can You Obtain Further Information?
If you have questions or concerns about our Privacy Policy or our data practices, you can reach out to our Privacy Officer at:
Dynamix Sports
Privacy Officer
Email: [email protected]
Phone: +447949822921
